General conditions of sale
COSMETIC SUPPLIER LABORATORY – Manufacturer & Professional Cosmetic Laboratory Version effective July 25, 2025
Article 1 – Purpose
The purpose of these General Terms and Conditions of Sale (GTC) is to define the contractual terms applicable to any order placed with LABORATOIRE FOURNISSEUR COSMÉTIQUE, SAS registered with the Créteil Trade and Companies Register under number 983 531 393, by any professional (hereinafter the “Customer”), as part of an activity of resale, transformation or distribution of cosmetic products.
The General Terms and Conditions prevail over any other document of the Customer, in particular the conditions of purchase, unless expressly waived in writing. Any order implies unreserved acceptance of these General Terms and Conditions.
Article 2 – Products
COSMETIC SUPPLIER offers for sale cosmetic products formulated and manufactured in accordance with Regulation (EC) No. 1223/2009. The products are intended exclusively for professional use. The visuals, descriptions, advice, or suggestions appearing on the site are not contractual and may be modified without notice.
Minor variations in color, texture or fragrance, inherent to the nature of the raw materials used, do not constitute a lack of conformity. It is the Customer's responsibility to ensure the regulatory compliance of the products in the country of sale.
Article 3 – Orders
3.1 – Validity and commitment
Any order validated online or by signing a quote constitutes a firm, definitive and irrevocable commitment. No cancellation or modification can be taken into account after validation, except with the written agreement of LABORATOIRE FOURNISSEUR COSMÉTIQUE.
3.2 – Custom orders
Orders involving customization (formula, packaging, labeling, visuals) require the validation of a quote by the Customer. This validation legally binds the Customer on all validated elements. Any subsequent modifications will be subject to an additional quote.
3.3 – Minimum order
Some products are subject to a minimum manufacturing threshold, specified on the website or in the quote. Below this threshold, the order may be refused or subject to an additional cost.
3.4 – Refusal of order
COSMETIC SUPPLIER LABORATORY reserves the right to refuse any order that does not comply with its quality standards, current legislation or its corporate ethics.
Article 4 – Price and payment
Prices are expressed in euros (€), excluding taxes (HT), and excluding shipping costs. They are those in effect on the date the order is validated. Payment is made in cash upon ordering, by bank transfer or credit card. No delivery will be made without full payment.
Any delay in payment will automatically result in:
- late payment interest at the ECB rate 10 points,
- a fixed recovery compensation of €40, in accordance with article L441-10 of the French Commercial Code,
- and, where applicable, the immediate suspension of current deliveries.
Article 5 – Reservation of ownership & intellectual property of the formulas
5.1 – Reservation of ownership of the products delivered
In accordance with articles 2367 to 2372 of the Civil Code, LABORATOIRE FOURNISSEUR COSMÉTIQUE retains full ownership of the delivered (physical) products until full payment of the price in principal and accessories.
In the event of non-payment by the agreed due date, LABORATOIRE FOURNISSEUR COSMÉTIQUE may claim the products delivered, even in the event of deposit with a third party or partial resale, and proceed to their immediate recovery at the Customer's expense, without prior legal formalities.
The Customer shall refrain from any transformation, resale, transfer, integration or destruction of the products concerned until ownership has been legally transferred to it.
5.2 – White label formulas
For products marketed under white label, LABORATOIRE FOURNISSEUR COSMÉTIQUE remains the sole owner of the formulas, manufacturing processes, INCI compositions, and related know-how. No ownership or usage rights may be transferred to the Customer.
The Customer has the right to distribute the finished product (packaged or not), without access to the detailed formula, nor the possibility of reproduction, deposit, or transfer to a third party. Any violation will be considered an act of counterfeiting or commercial parasitism.
5.3 – Formulas in custom formulation
When the Client orders a custom-developed formula, the intellectual property of said formula is only transferred to him after full payment for the development service, tests, and initial productions where applicable.
Until the full price has been paid:
- the formula remains the exclusive property of LABORATOIRE FOURNISSEUR COSMÉTIQUE,
- the Client does not hold any rights of exploitation, reproduction, deposit or communication,
- Any unauthorized use will be legally punishable.
Upon full payment, the Client becomes the holder of exclusive exploitation rights to the formula under the conditions defined by contract or estimate. LABORATOIRE FOURNISSEUR COSMÉTIQUE may nevertheless keep an anonymized copy for regulatory traceability, quality audit or post-production control purposes.
Article 6 – Personal data
LABORATOIRE FOURNISSEUR COSMÉTIQUE is committed to complying with the provisions of the General Data Protection Regulation (GDPR). The personal data collected is strictly necessary for the management of orders and the commercial relationship. The Customer has the right to access, rectify, oppose, and delete data, which they can exercise at the following address: contact@lab-fc.com.
Article 7 – Delivery and transfer of risks
7.1 – Delivery conditions
Delivery will be made to the address indicated by the Customer. In the event of an error, absence, or lack of accessibility, the return shipping costs will be borne exclusively by the Customer. The delivery times indicated are estimates and do not constitute a firm contractual commitment.
7.2 – Transfer of risks
The transfer of risks occurs upon delivery of the products to the carrier. The Customer bears the risks of loss, theft or damage from this delivery, even in the case of free delivery.
7.3 – Reservations
The Customer must check the condition of the packages upon receipt. Any anomalies (damaged package, missing product, etc.) must be reported:
- of precise and dated reservations on the delivery slip,
- confirmation by registered letter to the carrier within 48 hours,
- and written notification to COSMETIC SUPPLIER LABORATORY with supporting documents.
Failing this, the products will be deemed to have been accepted without reservation.
7.4 – Returns
No returns will be accepted without prior written consent. Unauthorized returns will be refused. In the event of an error attributable to LABORATOIRE FOURNISSEUR COSMÉTIQUE, a credit note or replacement may be offered, excluding any additional compensation.
7.5 – Force majeure
LABORATOIRE FOURNISSEUR COSMÉTIQUE cannot be held responsible in the event of an inability to deliver due to a force majeure event: strike, natural disaster, war, pandemic, logistical blockage, etc.
Article 8 – Warranty and liability
8.1 – Guarantee of conformity
COSMETIC SUPPLIER LABORATORY guarantees that the products are manufactured in accordance with the requirements of Regulation (EC) No. 1223/2009. This guarantee is strictly limited to the characteristics of the product as it leaves the factory.
8.2 – Customer Liability
The Client is solely responsible for:
- traceability after delivery,
- and the subsequent use or processing of the products.
8.3 – Limitation of liability
The liability of LABORATOIRE FOURNISSEUR COSMÉTIQUE is strictly limited to the amount excluding tax of the order in question. No indirect damages (loss of turnover, damage to image, product recall, etc.) may be compensated.
Article 9 – Intellectual property
All elements created or transmitted by LABORATOIRE FOURNISSEUR COSMÉTIQUE (formulas, labels, models, packaging, visuals, texts, advice) remain the exclusive property of the company, even after ordering. Any reproduction, distribution or use without prior written authorization is strictly prohibited.
Article 10 – Applicable law – Competent jurisdiction
These General Terms and Conditions are subject to French law. In the event of a dispute, the Commercial Court of the registered office of LABORATOIRE FOURNISSEUR COSMÉTIQUE shall have sole jurisdiction, even in the event of multiple defendants or third-party claims.
Article 11 – Modification of the T&Cs
LABORATOIRE FOURNISSEUR COSMÉTIQUE reserves the right to modify these General Terms and Conditions at any time. The applicable version is the one in effect on the date the order is validated.
Article 12 – Contact
📧 contact@lab-fc.com📍 53 Rue Bourdignon, 94100 Saint-Maur-des-Fossés📞 09 79 39 79 78
Article 13 – Non-return clause for cosmetic products
Pursuant to Article L221-28 of the Consumer Code, and given the nature of cosmetic products (hygiene, regulations, personalization), no returns or exchanges are accepted, except in the event of an error attributable to LABORATOIRE FOURNISSEUR COSMÉTIQUE duly justified.
Article 14 – Force majeure
In accordance with Article 1218 of the Civil Code, any non-performance attributable to a case of force majeure will suspend the performance of contractual obligations without the Client being able to claim compensation.
Article 15 – Confidentiality
The Client undertakes not to disclose any technical, commercial or strategic information obtained from LABORATOIRE FOURNISSEUR COSMÉTIQUE, for the entire duration of the relationship and for 5 years after its termination.
Article 16 – Non-disparagement
The Client expressly prohibits the dissemination of any content or public statement likely to harm the reputation, image or activity of LABORATOIRE FOURNISSEUR COSMÉTIQUE, under penalty of civil prosecution.
Article 17 – Liability in the event of resale
The Customer is solely responsible for the regulatory compliance of cosmetic products resold under its brand: CPNP, DIP, mandatory information, notifications outside the EU, etc. LABORATOIRE FOURNISSEUR COSMÉTIQUE declines all responsibility in the event of an inspection or sanction.
Article 18 – Non-exclusivity (except specific contract)
Unless otherwise agreed in writing, no territorial or commercial exclusivity is granted. Exclusivity can only be implemented in the event of a written contractual commitment with defined minimum volumes.
Article 19 – Electronic evidence
In accordance with Article 1366 of the Civil Code, the Client recognizes the legal value of any digital document validated electronically (emails, validation clicks, electronic signatures, quotes, BATs, etc.).
